To manage workplace conflicts successfully, it is important to resolve issues in a timely and proactive manner. For this to happen, parties must engage in open and honest discussions in a respectful and safe environment. This is where alternative dispute resolution mechanisms such as mediation, are invaluable.
In Workplace mediation, an impartial mediator will facilitate communications between the disputing parties and help them to achieve a mutually acceptable, practical resolution of their conflicts in an informal way.
Workplace mediation is a cost effective, informal mechanism that can be used in both union and non-union settings to successfully resolve conflicts between all stakeholders of your organization, including staff, managers, the leadership team, customers, etc.
Benefits of Mediation
As an alternative to litigation, mediation offers several advantages:
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