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Workplace Mediation

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To manage workplace conflicts successfully, it is important to resolve issues in a timely and proactive manner. For this to happen, parties must engage in open and honest discussions in a respectful and safe environment. This is where alternative dispute resolution mechanisms such as mediation, are invaluable.

In Workplace mediation, an impartial mediator will facilitate communications between the disputing parties and help them to achieve a mutually acceptable, practical resolution of their conflicts in an informal way.

Workplace mediation is a cost effective, informal mechanism that can be used in both union and non-union settings to successfully resolve conflicts between all stakeholders of your organization, including staff, managers, the leadership team, customers, etc.

Benefits of Mediation

As an alternative to litigation, mediation offers several advantages:

  • Mediation encourages early resolution of the matter
  • Mediation is voluntary.
  • The parties retain a high degree of control over the process.
  • Guided by the mediator, the parties work together to solve their issues without a judge or arbitrator or some other third party imposing a decision.
  • Because the parties craft the solutions, the outcome is more satisfying.
  • Mediation enables the parties to deal with the issues underlying the dispute. This increases the likelihood of the parties being able to work together after the actual dispute is resolved.

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